Ask an Insurer to Consider Safe Health Zones
A template for requesting an insurer's independent view on the insurance, liability and risk-management implications of a proposed SHZ pilot
Employers, policyholders, workers and safety personnel may want to understand an insurer's position before a new workplace recovery concept is considered for implementation.
This resource provides a structured way to ask an insurer to examine Safe Health Zones without asking for endorsement or assuming that SHZ produces a particular insurance or risk outcome.
Safe Health Zones are proposed as voluntary, after-shift recovery environments that may be explored particularly in workplaces involving night work or extended operational hours.
The purpose of insurer engagement is to identify insurance, liability, governance and risk-management considerations before a pilot proceeds, not after.
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What Are You Asking the Insurer to Do?
You Are Asking for Independent Review
- review the SHZ concept at a preliminary level;
- identify material insurance concerns, if any;
- identify relevant policy terms or conditions;
- consider liability and risk-management implications;
- identify safeguards or further assessment that may be expected;
- advise what evidence would be required before reaching a stronger risk view.
You Are Not Asking the Insurer To
- endorse SHZ;
- guarantee that a pilot is safe;
- confirm that claims will decrease;
- predict lower insurance premiums;
- accept additional liability automatically;
- replace the employer's WHS assessment;
- approve implementation without appropriate governance.
Questions an Insurer May Be Asked to Consider
Insurance Notification
Would the insurer expect to be notified before an exploratory SHZ pilot begins?
Policy Terms
Are there policy terms, exclusions, conditions or endorsements that could be relevant to the proposed activity?
Liability
Does the proposed concept raise liability questions that should be addressed before a pilot is considered?
Risk Assessment
Would the insurer expect a specific risk assessment, pilot plan or other documentation before providing a view?
Governance
What safeguards, procedures or controls would the insurer expect to see if a pilot were considered?
Privacy & Data
Could participation records, monitoring or other data create privacy, liability or insurance considerations?
Commute-Home Risk
Does the insurer consider post-shift commute-home risk relevant to its assessment of the proposed framework?
Evidence Required
What evidence or pilot data would the insurer require before expressing a view about potential risk-management relevance?
Do Not Predetermine the Risk Outcome
SHZ may be discussed in connection with post-shift recovery, cumulative fatigue, circadian disruption and commute-home risk.
That does not establish that an SHZ pilot will reduce insured risk, incidents, claims, liability or premiums.
An insurer may regard the concept as neutral, potentially relevant to risk management, adverse under particular circumstances or insufficiently evidenced to reach a view.
Editable Request for Insurer Consideration
To: [Insurer WHS Advisory Team / Risk Engineering / Client Services / Account Manager]
From: [Policyholder representative / Worker / WHS role, optional]
Organisation: [Employer / Organisation name, optional]
Date: [Insert date]
Subject: Request for insurer review of Safe Health Zones (SHZ) as a proposed post-shift recovery concept
I am writing to ask whether the insurer would be willing to review and provide a preliminary view on a concept known as Safe Health Zones (SHZ), which may be explored in some workplaces as a voluntary, after-shift recovery pilot for night and extended-hour operations.
The purpose of this request is not to seek endorsement or implementation approval, but to understand whether the concept raises any insurance, liability, policy or risk-management considerations from the insurer's perspective.
From the information currently available, Safe Health Zones are proposed as:
SHZ is being discussed in the context of questions concerning post-shift recovery, cumulative fatigue, circadian disruption and commute-home risk.
I am not assuming that SHZ reduces incidents, insurance claims, premiums, liability or insured risk. I am specifically seeking the insurer's independent perspective on those risk-management questions.
In particular, I would appreciate any preliminary guidance the insurer is willing to provide concerning:
No decision to proceed has been made.
Any consideration of an SHZ pilot would remain subject to employer governance, applicable WHS requirements, existing fatigue-management controls, relevant industrial arrangements, insurance requirements and applicable law.
Background information about Safe Health Zones is available through the NRE Health Institute:
https://www.naturismre.com/shz-hub
https://www.naturismre.com/complete-guide-to-safe-health-zones-shz
Thank you for considering this request. Any high-level guidance the insurer is willing to provide would be appreciated.
Kind regards,
[Name]
[Role, optional]
[Contact details]
Understanding the Insurer's Response
An insurer may provide general risk guidance, request more information, identify policy considerations, recommend additional assessment or decline to express a view without a developed pilot proposal.
The insurer may also identify concerns that require changes to the proposed framework before further consideration.
An acknowledgement, meeting, referral or willingness to examine the concept should not be represented as insurer endorsement.
Likewise, an insurer identifying SHZ as potentially relevant to risk management does not establish that it will reduce claims, premiums, incidents or liability.
Safe Health Zones Resources
Insurers, risk professionals, employers and safety personnel can examine the wider SHZ framework before reaching any conclusions about its insurance or risk-management relevance.
Safe Health Zones Hub
Central access point for SHZ information, stakeholder resources and supporting material.
Explore the SHZ HubComplete Guide to Safe Health Zones
A broader explanation of the SHZ framework, its purpose, structure, safeguards and implementation considerations.
Read the Complete SHZ GuidePublic Use & Adaptation
This template is provided freely for public use. No copyright restrictions are attached to this template.
Policyholders, employers, workers, WHS personnel and other appropriate stakeholders may adapt it to their organisation, insurer, policy arrangements and proposed pilot.
The template should not be used to imply that an insurer supports SHZ merely because the insurer has been contacted or has agreed to review the concept.
Where a policy or insurer provides a specific process for notification, risk review or proposed workplace changes, follow that process where applicable.
Ask the Risk Question Before Assuming the Answer
A proposed safety or recovery framework should be open to independent examination by the organisations that may carry or assess relevant risk.
Insurer engagement can identify questions, safeguards and evidence requirements before implementation is considered.
Review first. Evidence next. Conclusions after.

